The 7 Must-Dos When You are Re-Architecting an Enterprise System
The greatest challenge for re-architecting an enterprise system is understanding and reconciling its current-state to the future-state in terms of business and technical outcomes over time. We suggest your organization starts this journey by redefining core system features and reconceptualize UX to deepen customer relationship. You should then re-evaluate nonfunctional requirements such as compliance and security and re-align enterprise data strategy to improve user experience. Finally, leadership teams must take the initiative to reimagine customer support to help product and engineering teams deliver greater value to end users
